Agile Designer/Leader with over 15 years driving business impact throughout the entire customer journey, including navigating two profitables exits.
In my role as Head of Design, I nurture a culture of collaboration, ideation, and design excellence rooted in data-driven insights, human-centered design, resulting in best-in-class user experiences
Core principles and beliefs I apply to my teams and organization.
Strong servant leader
Being present and attentive to team members' needs and goals is paramount in building trusting relationships that grow teamwork, deeper engagement, and better performance.
PROBLEM SOLVER
Articulating and executing a strategy is complex and requires many departments to work fluidly together to focus on a singularly seamless customer experience. I excel at removing ego, connecting strong skill sets and creating opportunities to build strong customer experiences.
MAKING AN IMPACT
Building a culture where team members understand business goals and can clearly track how their work has impacted those goals. This defines career goals, salary incentives and supports skill growth.
